FAQ

Find answers to our most frequently asked questions.

Find answers to our most frequently asked questions.

Shipping & returns

What if it doesn’t work for me?

Your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.

How long does shipping take?

Orders are processed within 1–2 business days.

Estimated delivery times:


  • USA & Canada: 5–9 business days

  • UK & Europe: 6–10 business days

  • Australia & others: 7–12 business days

You’ll receive a tracking number as soon as your order ships.

How much is shipping? Where do you ship to?

We offer FREE worldwide shipping on all orders 🌍

We currently ship to 20+ countries, including the US, Canada, UK, Australia, and most of Europe.

Once you enter your address at checkout, we’ll automatically confirm delivery availability for your location.

Can you tell me more about your refund policy?

Yes — we offer a 30-day money-back guarantee.

If you’re not satisfied, simply contact us within 30 days of delivery and we’ll help you with a return or refund.

Our goal is simple: you either love it, or you don’t pay for it.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email.

You can use it anytime to check your delivery status in real-time.

If you didn’t receive tracking details, contact us and we’ll assist you right away.

Will I pay customs?

No — you will not be charged any customs duties or hidden fees.

The price you see at checkout is exactly what you pay. We handle everything on our end so your order arrives hassle-free.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, BENIIE!"

Sofia R. Alberta, Canada.